End User License Agreement
THE TERMS OF THIS END USER LICENSE AGREEMENT SHALL GOVERN YOUR USE OF THE SOFTWARE.
BY DOWNLOADING, INSTALLING, OR USING THE SOFTWARE, YOU (AN INDIVIDUAL OR LEGAL ENTITY) AGREE TO BE BOUND BY THE TERMS OF THIS END USER LICENSE AGREEMENT (“EULA”). IF YOU DO NOT AGREE TO THE TERMS OF THIS EULA, YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE.
- Affiliate means, with respect to a party at a given time, an entity that then is directly or indirectly controlled by, is under common control with, or controls that party, and here “control” means an ownership, voting or similar interest representing fifty percent (50%) or more of the total interests then outstanding of that entity.
- Apache Guacamole means the software released by the open source project, “Guacamole”, as made available by the Apache Software Foundation.
- Cores means the total number of processor cores which may run the Software across all Installations, whether those cores are physical or virtual or divided among multiple Servers.
- Documentation means that documentation that is generally provided to You by Glyptodon with the Software, as revised by Glyptodon from time to time, and which may include end user manuals, operation instructions, installation guides, release notes, and on-line help files regarding the use of the Software.
- Free User means any user of the Software other than a Paid User.
- Installation means a system that contains Installed Files, whether that system is hosted within a dedicated server, virtual machine, container, or similar partition (each, a “Server”).
- Intellectual Property Rights means all worldwide intellectual property rights, including without limitation, copyrights, trademarks, service marks, trade secrets, know how, inventions, patents, patent applications, moral rights and all other proprietary rights, whether registered or unregistered.
- Installer Package means a computer program, archive, or other collection of files that facilitates the installation, upgrade, or removal of software and other related files, including Apache Guacamole. Installer Packages may include, without limitation, Red Hat Package Manager (RPM) packages, Debian packages, Ubuntu packages, Docker or Virtual Machine images, and Windows Installer packages (collectively the “Installed Files”).
- License means a license granted under Section 2.1 (General License Grant).
- License Type means the type of License applicable to the Software, as more fully described in the Order.
- Open Source Software or OSS means software components, including Apache Guacamole, which have been embedded, combined, packaged, or otherwise distributed in or with the Software, with or without modifications, under separate license terms, which can be found either in the LICENSE files (or similar files) provided within the Software, or can be obtained from the author(s) of the software components.
- Order means a purchase order, service agreement, account registration or checkout webpage, or other ordering document issued by You to Glyptodon or a Glyptodon authorized reseller that references and incorporates this EULA and is accepted by Glyptodon as set forth in Section 4 (Order).
- Paid User means any user of the Software whose access is provided pursuant to a paid tier of service.
- Support Services Terms means Glyptodon’s then-current support policies, copies of which are posted at http://enterprise.glyptodon.com/doc/support/.
- Software means the Glyptodon software to which You acquire a license under an Order or through accepting the terms of this EULA, together with any software relating to the foregoing that is provided to You pursuant to a support and subscription service contract and that is not subject to a separate license agreement.
- Third Party Agent means a third party delivering information technology services to You pursuant to a written contract with You.
- Glyptodon means Glyptodon, Inc., a Delaware corporation.
General License Grant for Paid Users
For Paid Users, subject to a valid Order and your payment of the applicable fees, Glyptodon grants to You a non-exclusive, non-transferable (except as set forth in Section 12.1 [Transfers; Assignment]) license to use the Software to: (i) maintain Installations on Servers as specified in an Order; and (ii) use the Documentation during the period of the license, each solely for Your internal business operations. Unless otherwise indicated in the Order, licenses granted to You will be for the term of the paid services in the Order and will commence on the date You are notified of availability for electronic download.
General License Grant for Free Users
For Free Users, Glyptodon grants to You a non-exclusive, non-transferable (except as set forth in Section 12.1 [Transfers; Assignment]) license to use the Software to maintain a single Installation on a Server solely for Your own individual use.
Third Party Agents
Under the License granted to You in Section 2.1 (General License Grant) above, You may permit Your Third Party Agents to access, use and/or operate the Software on Your behalf for the sole purpose of delivering services to You, provided that You will be fully responsible for Your Third Party Agents’ compliance with terms and conditions of this EULA and any breach of this EULA by a Third Party Agent shall be deemed to be a breach by You.
If You are a Paid User, You may copy the Software and Documentation as necessary to maintain the quantity of Installations purchased. If You are a Free User, You may copy the Software and Documentation only as necessary to maintain a single Installation. You may not otherwise copy the Software or Documentation without the written consent of Glyptodon.
Open Source Software
Notwithstanding anything herein to the contrary, Open Source Software is licensed to You under such OSS’s own applicable license terms. These OSS license terms are consistent with the license granted in Section 2 (License Grant), and may contain additional rights benefiting You. The OSS license terms shall take precedence over this EULA to the extent that this EULA imposes greater restrictions on You than the applicable OSS license terms. To the extent the license for any Open Source Software requires Glyptodon to make available to You the corresponding source code and/or modifications (the “Source Files”), You may obtain a copy of the applicable Source Files from http://enterprise.glyptodon.com/doc/open-source/ or by sending a written request, with Your name and address to: Glyptodon, Inc., 611 Gateway Blvd Suite 120, South San Francisco, CA 94080, USA. All requests should clearly specify: Open Source Files Request. This offer to obtain a copy of the Source Files is valid for three years from the date You acquired this Software.
Without Glyptodon’s prior written consent, You must not, and must not allow any third party to: (a) use Software in an application services provider, service bureau, or similar capacity for third parties, except that You may use the Software to deliver hosted services to Your Affiliates; (b) make available Software in any form to anyone other than Your employees or contractors reasonably acceptable to Glyptodon and require access to use Software on behalf of You in a matter permitted by this EULA, except as specified in Section 2.2 (Third Party Agents); (c) transfer or sublicense Software or Documentation to an Affiliate or any third party; (d) use Software in conflict with the terms and restrictions of the Software’s licensing model; (e) except to the extent permitted by applicable mandatory law, modify, translate, enhance, or create derivative works from the Software, or reverse engineer, decompile, or otherwise attempt to derive source code from the Software; (f) remove any copyright or other proprietary notices on or in any copies of Software; or (g) violate or circumvent any technological restrictions within the Software or specified in this EULA, such as via software or services.
The Software and Documentation, all copies and portions thereof, and all improvements, enhancements, modifications and derivative works thereof, and all Intellectual Property Rights therein, are and shall remain the sole and exclusive property of Glyptodon and its licensors. Your rights to use the Software and Documentation shall be limited to those expressly granted in this EULA and any applicable Order. No other rights with respect to the Software or any related Intellectual Property Rights are implied. You are not authorized to use (and shall not permit any third party to use) the Software, Documentation or any portion thereof except as expressly authorized by this EULA or the applicable Order. Glyptodon reserves all rights not expressly granted to You. Glyptodon does not transfer any ownership rights in any Software.
Your Order is subject to this EULA. No Orders are binding on Glyptodon until accepted by Glyptodon. Orders for Software are deemed to be accepted upon Glyptodon’s delivery of the Software included in such Order. Orders issued to Glyptodon do not have to be signed to be valid and enforceable.
RECORDS AND AUDIT
For the duration of this EULA and for two (2) years after its expiration or termination, You will maintain accurate records of Your use of the Software sufficient to show compliance with the terms of this EULA. During this period, Glyptodon will have the right to audit Your use of the Software to confirm compliance with the terms of this EULA. That audit is subject to reasonable notice by Glyptodon and will not unreasonably interfere with Your business activities. Glyptodon may conduct no more than one (1) audit in any twelve (12) month period, and only during normal business hours. You will reasonably cooperate with Glyptodon and any third party auditor and will, without prejudice to other rights of Glyptodon, address any non-compliance identified by the audit by promptly paying additional fees. You will promptly reimburse Glyptodon for all reasonable costs of the audit if the audit reveals either underpayment of more than five (5%) percent of the Software fees payable by You for the period audited, or that You have materially failed to maintain accurate records of Software use.
SUPPORT AND SUBSCRIPTION SERVICES
Glyptodon does not provide any support or subscription services for the Software under this EULA. You have no rights to any updates, upgrades or extensions or enhancements to the Software developed by Glyptodon unless you separately purchase Glyptodon support or subscription services. These support or subscription services are subject to the Support Services Terms.
Software Warranty, Duration and Remedy
If you are a Paid User, Glyptodon warrants to You that the Software will, for a period of thirty (30) days following notice of availability for electronic download or delivery (“Warranty Period”), substantially conform to the applicable Documentation, provided that the Software: (a) has been properly installed and used at all times in accordance with the applicable Documentation; and (b) has not been modified or added to by persons other than Glyptodon or its authorized representative. Glyptodon will, at its own expense and as its sole obligation and Your exclusive remedy for any breach of this warranty, either replace that Software or correct any reproducible error in that Software reported to Glyptodon by You in writing during the Warranty Period. If Glyptodon determines that it is unable to correct the error or replace the Software, Glyptodon will refund to You the amount paid by You for that Software, in which case the License for that Software will terminate.
Software Disclaimer of Warranty
OTHER THAN THE WARRANTY ABOVE, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLYPTODON AND ITS SUPPLIERS MAKE NO OTHER EXPRESS WARRANTIES UNDER THIS EULA, AND DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING BY STATUTE, OPERATION OF LAW, COURSE OF DEALING OR PERFORMANCE, OR USAGE OF TRADE. GLYPTODON AND ITS LICENSORS DO NOT WARRANT THAT THE SOFTWARE WILL OPERATE UNINTERRUPTED OR THAT IT WILL BE FREE FROM DEFECTS OR THAT IT WILL MEET YOUR REQUIREMENTS.
Defense and Indemnification
If You are a Paid User, subject to the remainder of this Section 8 (Indemnification), Glyptodon shall defend You against any third party claim that the Software infringes any patent, trademark or copyright of such third party, or misappropriates a trade secret (but only to the extent that the misappropriation is not a result of Your actions) under the laws of the United States (“Infringement Claim”) and indemnify You from the resulting costs and damages finally awarded against You to such third party by a court of competent jurisdiction or agreed to in settlement. The foregoing obligations are applicable only if You: (i) promptly notify Glyptodon in writing of the Infringement Claim; (ii) allow Glyptodon sole control over the defense for the claim and any settlement negotiations; and (iii) reasonably cooperate in response to Glyptodon requests for assistance. You may not settle or compromise any Infringement Claim without the prior written consent of Glyptodon.
If the alleged infringing Software becomes, or in Glyptodon’s opinion be likely to become, the subject of an Infringement Claim, Glyptodon will, at Glyptodon’s option and expense, do one of the following: (a) procure the rights necessary for You to make continued use of the affected Software; (b) replace or modify the affected Software to make it non-infringing; or (c) terminate the License to the affected Software and discontinue the related support services, and, upon Your certified deletion of the affected Software, refund: (i) the fees paid by You for the License to the affected Software, less straight-line depreciation over a three (3) year useful life beginning on the date such Software was delivered; and (ii) any pre-paid service fee attributable to related support services to be delivered after the date such service is stopped. Nothing in this Section 8.2 (Remedies) shall limit Glyptodon’s obligation under Section 8.1 (Defense and Indemnification) to defend and indemnify You, provided that You replace the allegedly infringing Software upon Glyptodon’s making alternate Software available to You and/or You discontinue using the allegedly infringing Software upon receiving Glyptodon’s notice terminating the affected License.
Indemnification by Free Users
If You are a Free User, You will defend Glyptodon against any action or suit brought against Glyptodon by a third party in connection with your use of the Software, including any breach of this EULA, and will indemnify and hold Glyptodon harmless for any costs and expenses incurred by Glyptodon and any damages awarded in final judgment or paid in settlement by Glyptodon with respect to any such claim.
Notwithstanding the foregoing, Glyptodon will have no obligation under this Section 8 (Indemnification) or otherwise with respect to any claim based on: (a) a combination of Software with non-Glyptodon products (other than non-Glyptodon products that are listed on the Order and used in an unmodified form); (b) use for a purpose or in a manner for which the Software was not designed; (c) use of any older version of the Software when use of a newer Glyptodon version would have avoided the infringement; (d) any modification to the Software made without Glyptodon’s express written approval; (e) any claim that relates to open source software or freeware technology or any derivatives or other adaptations thereof that is not embedded by Glyptodon into Software listed on Glyptodon’s commercial price list; or (f) any Software provided on a no charge, beta or evaluation basis. THIS SECTION 8 (INDEMNIFICATION) STATES YOUR SOLE AND EXCLUSIVE REMEDY AND GLYPTODON’S ENTIRE LIABILITY FOR ANY INFRINGEMENT CLAIMS OR ACTIONS.
LIMITATION OF LIABILITY
Limitation of Liability
TO THE MAXIMUM EXTENT MANDATED BY LAW, IN NO EVENT WILL GLYPTODON AND ITS LICENSORS BE LIABLE FOR ANY LOST PROFITS OR BUSINESS OPPORTUNITIES, LOSS OF USE, LOSS OF REVENUE, LOSS OF GOODWILL, BUSINESS INTERRUPTION, LOSS OF DATA, OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES UNDER ANY THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE PRECEDING LIMITATION MAY NOT APPLY TO YOU. GLYPTODON’S AND ITS LICENSORS’ LIABILITY UNDER THIS EULA WILL NOT, IN ANY EVENT, REGARDLESS OF WHETHER THE CLAIM IS BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EXCEED THE LICENSE FEES YOU PAID FOR THE SOFTWARE IN THE 12-MONTH PERIOD PRECEEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS SHALL APPLY REGARDLESS OF WHETHER GLYPTODON OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Glyptodon’s licensors shall have no liability of any kind under this EULA and Glyptodon’s liability with respect to any third party software embedded in the Software shall be subject to Section 9.1 (Limitation of Liability). You may not bring a claim under this EULA more than eighteen (18) months after the cause of action arises.
The term of this EULA begins on the notice of availability for electronic download or delivery of the Software and continues until this EULA is terminated in accordance with this Section 10.
Termination for Breach
Glyptodon may terminate this EULA effective immediately upon written notice to You if: (a) You fail to pay any portion of the fees under an applicable Order within ten (10) days after receiving written notice from Glyptodon that payment is past due; or (b) You breach any other provision of this EULA and fail to cure within thirty (30) days after receipt of Glyptodon’s written notice thereof.
Termination for Insolvency
Glyptodon may terminate this EULA effective immediately upon written notice to You if You: (a) terminate or suspend your business; (b) become insolvent, admit in writing Your inability to pay Your debts as they mature, make an assignment for the benefit of creditors; or become subject to control of a trustee, receiver or similar authority; or (c) become subject to any bankruptcy or insolvency proceeding.
Termination for Convenience
If you are a Free User, Glyptodon may terminate this EULA effective immediately at any time, with or without notice.
Effect of Termination
Upon Glyptodon’s termination of this EULA: (a) all Licensed rights to all Software granted to You under this EULA will immediately cease; and (b) You must cease all use of all Software, and return or certify destruction of all Software (including copies) to Glyptodon, and return, or if requested by Glyptodon, destroy, any related Glyptodon Confidential Information in Your possession or control and certify in writing to Glyptodon that You have fully complied with these requirements. Any provision will survive any termination or expiration if by its nature and context it is intended to survive, including Sections 1 (Definitions), 2.4 (Open Source Software), 3 (Restrictions; Ownership), 5 (Records and Audit), 7.2 (Software Disclaimer of Warranty), 9 (Limitation of Liability), 10 (Termination), 11 (Confidential Information) and 12 (General).
“Confidential Information” means information or materials provided by one party (“Discloser”) to the other party (“Recipient”) which are in tangible form and labeled “confidential” or the like, or, information which a reasonable person knew or should have known to be confidential. The following information shall be considered Confidential Information whether or not marked or identified as such: (a) information regarding Glyptodon’s pricing, product roadmaps or strategic marketing plans; and (b) non-public materials relating to the Software.
Recipient may use Confidential Information of Discloser; (a) to exercise its rights and perform its obligations under this EULA; or (b) in connection with the parties’ ongoing business relationship. Recipient will not use any Confidential Information of Discloser for any purpose not expressly permitted by this EULA, and will disclose the Confidential Information of Discloser only to the employees or contractors of Recipient who have a need to know such Confidential Information for purposes of this EULA and who are under a duty of confidentiality no less restrictive than Recipient’s duty hereunder. Recipient will protect Confidential Information from unauthorized use, access, or disclosure in the same manner as Recipient protects its own confidential or proprietary information of a similar nature but with no less than reasonable care.
Recipient’s obligations under Section 11.2 (Protection) with respect to any Confidential Information will terminate if Recipient can show by written records that such information: (a) was already known to Recipient at the time of disclosure by Discloser; (b) was disclosed to Recipient by a third party who had the right to make such disclosure without any confidentiality restrictions; (c) is, or through no fault of Recipient has become, generally available to the public; or (d) was independently developed by Recipient without access to, or use of, Discloser’s Information. In addition, Recipient will be allowed to disclose Confidential Information to the extent that such disclosure is required by law or by the order of a court of similar judicial or administrative body, provided that Recipient notifies Discloser of such required disclosure promptly and in writing and cooperates with Discloser, at Discloser’s request and expense, in any lawful action to contest or limit the scope of such required disclosure.
You agree that Glyptodon may process technical and related information about Your use of the Software which may include internet protocol address, hardware identification, operating system, application software, peripheral hardware, and non-personally identifiable Software usage statistics to facilitate the provisioning of updates, support, invoicing or online services and may transfer such information to Glyptodon affiliates from time to time. To the extent that this information constitutes personal data, Glyptodon shall be the controller of such personal data. To the extent that it acts as a controller, each party shall comply at all times with its obligations under applicable data protection legislation.
You will not assign this EULA, any Order, or any right or obligation herein or delegate any performance without Glyptodon’s prior written consent. Any other attempted assignment or transfer by You will be void. Glyptodon may use its Affiliates or other sufficiently qualified subcontractors to provide services to You, provided that Glyptodon remains responsible to You for the performance of the services.
Any notice delivered by Glyptodon to You under this EULA will be delivered via mail or email.
Failure to enforce a provision of this EULA will not constitute a waiver.
If any part of this EULA is held unenforceable, the validity of all remaining parts will not be affected.
Compliance with Laws; Export Control; Government Regulations
Each party shall comply with all laws applicable to the actions contemplated by this EULA. You acknowledge that the Software is of United States origin, is provided subject to the U.S. Export Administration Regulations, may be subject to the export control laws of the applicable territory, and that diversion contrary to applicable export control laws is prohibited. You represent that (1) you are not, and are not acting on behalf of, (a) any person who is a citizen, national, or resident of, or who is controlled by the government of any country to which the United States has prohibited export transactions; or (b) any person or entity listed on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons, or the U.S. Commerce Department Denied Persons List or Entity List; and (2) you will not permit the Software to be used for, any purposes prohibited by law, including, any prohibited development, design, manufacture or production of missiles or nuclear, chemical or biological weapons. The Software and accompanying documentation are deemed to be “commercial computer software” and “commercial computer software documentation”, respectively, pursuant to DFARS Section 227.7202 and FAR Section 12.212(b), as applicable. Any use, modification, reproduction, release, performing, displaying or disclosing of the Software and documentation by or for the U.S. Government shall be governed solely by the terms and conditions of this EULA.
The headings of sections of this EULA are for convenience and are not to be used in interpreting this EULA. As used in this EULA, the word ‘including’ means “including but not limited to”.
This EULA is governed by the laws of the State of California, United States of America (excluding its conflict of law rules), and the federal laws of the United States. To the extent permitted by law, the state and federal courts located in San Francisco County, California will be the exclusive jurisdiction for disputes arising out of or in connection with this EULA. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
Third Party Rights
Other than as expressly set out in this EULA, this EULA does not create any rights for any person who is not a party to it, and no person who is not a party to this EULA may enforce any of its terms or rely on any exclusion or limitation contained in it.
Order of Precedence
In the event of conflict or inconsistency between this EULA and an Order, the terms of this EULA shall supersede and control over any conflicting or additional terms and conditions of any Order, acknowledgement or confirmation or other document issued by You.
This EULA, including accepted Orders and any amendments hereto, contain the entire agreement of the parties with respect to the subject matter of this EULA and supersede all previous or contemporaneous communications, representations, proposals, commitments, understandings and agreements, whether written or oral, between the parties regarding the subject matter hereof. This EULA may be amended only in writing signed by authorized representatives of both parties.
Please direct legal notices or other correspondence to Glyptodon, Inc., 611 Gateway Blvd Suite 120, South San Francisco, CA 94080, USA.